Monday, July 27, 2009
Why not How
You just need to move – and you need to know WHY you’re moving. Lesson learned: Just keep starting. The finishing will take care of itself. If there even IS a finish line. Which there isn’t. Are you stopped by not knowing how?
Monday, April 20, 2009
5 Tiny steps to stop being an idiot
I was having a talk with my son yesterday, sitting him down and talking about consideration — how to think of others, and not just yourself. It’s a key concept that makes such a difference in life that it’s one of the few things I really want to teach my children.
It’s so sad because I see so many inconsiderate people around me every day — people who only care about what they want and don’t think of others, don’t see things from the perspective of other people. People who cut you off in traffic, who cut in front of you in line, who say rude things, who take your parking spot, who hurt your feelings. I try to brush these things off, but it’s unfortunate that so many people are so inconsiderate.
Thing is, they aren’t trying to be mean or rude … they just aren’t thinking of others. And I don’t think they’re aware of this. I think they think they’re being perfectly fine, and don’t think of themselves as inconsiderate.
I’m a good example — I think I’m fairly considerate, but there are plenty of times when I’m inconsiderate without realizing it. I realized, when I was having that talk with my son, that I had been rude to someone yesterday. Then I started to think of all the ways I’d been selfish recently. And I realized that I’m not as perfect as I think.
You probably aren’t either. While you might not be the “jerk” I called you in the title of this post, there are very few of us who are considerate without fail. I have an uncle who is the most considerate person I know — he’s one of my role models — and he can skip this post. The rest of us need it, I think.
What are the consequences of being more considerate? To start with, I think it feels good — we like being kind to others, doing nice things for others, making others happier. Second, it makes our lives better in so many other ways — people will treat you with more respect and kindness, will like you better, will be more likely to want to work with you and be with you. Third, it makes society better — when we all treat each other with consideration, we live better together, we work better together, we cooperate. Sure, there will always be jerks, but if we can make them a minority, society will be better overall.
At the very least, you can say with surety that you’re not one of those jerks. And that’s a good thing, right?
1. Admit you’re not perfect. I’ll be the first to say it: I’m far from perfect. I’m a jerk sometimes. I’m inconsiderate and selfish sometimes. And I don’t usually realize it until later. If you think you’re not a jerk, at least admit that you are inconsiderate at times. Try to recall those times. Think of how you could have acted differently. This is the first step, and it’s an important one.
2. Place yourself in the shoes of others. This is the key to consideration — to consider the feelings and needs and wants of others, to see things from their perspective. Try to think of what others are going through, what you’d want if you were in their situation. This isn’t always easy, but it gets easier with practice. And even if you’re not correct in your assumptions about what another person wants or feels or is going through … the important thing is that you’re making the effort, and it’s a transformative one.
3. Act with compassion and kindness. If someone else is suffering, even a little, try to ease their suffering in some way. Treat others with kindness, respect, love. Do it in little ways — a smile, a kind word, a thank you, a hug, doing something to ease their burden, going out of your way to be courteous, holding open a door, letting another person in front of you in traffic. Little tiny acts will make a huge difference.
4. Practice, practice. Old habits die hard, especially ones like this where we rarely think about it. Keep it in the forefront of your consciousness by making every interaction with another person a chance to practice being considerate. Every time you talk to someone, email someone, see someone on the street … make this an opportunity to practice consideration. Practice, and practice some more. That’s the only way you get good at anything.
5. Do 5 little things. As a way to practice, make it a goal to do 5 little things each day that are kind and considerate. It doesn’t matter what those things are — cooking something for a family member, tidying up a bit, sending a nice thank-you email to a co-worker, lending a hand to a friend, being there to listen to someone’s problems … I’m sure you could think of a thousand little things. Do this every day, and you’ll soon be a pro.
Tuesday, April 14, 2009
great idea from Seth
Tom points us to a provocative idea for home builders. If you want to sell a new house, why not offer prospective buyers help in selling their old houses? Send your idle crews to their house to paint it or do other important cosmetic fixes. Fill the old house with the furniture you use in your models, etc.
Take it a step further. If your home building service is totally slack, why not get to work upgrading and selling older homes or even foreclosed ones?
Consider what a solo entrepreneur could do using eBay: instead of waiting for people to hold garage sales, why not distribute flyers offering to run a virtual garage sale for anyone who will open their home to you? Go in with a digital camera, catalog and photograph the top 20 most valuable items in the house and sell them on eBay... and split the money. Your proactive effort overcomes the seller's inertia and you both profit.
There are huge opportunities for this in the business to business space as well. Most companies would welcome a post-tax-day accountant who offered (on spec) to review bills or expenses in exchange for half the money saved. If they had time, they'd do it themselves, but of course they don't.
In my experience, much of marketing is a game of waiting for the other guy to go first. Well, if nothing is happening, you go first.
Monday, April 6, 2009
Getting serious about meetings
Do you have a meeting problem? Some folks are going to eight hours of meeting a day. At Ford, they used to have meetings to prepare for meetings, just to be sure everyone had their story straight.
If you're serious about solving your meeting problem, getting things done and saving time, try this for one week. If it doesn't work, I'll be happy to give you a full refund.
- Understand that all problems are not the same. So why are your meetings? Does every issue deserve an hour? Why is there a default length?
- Schedule meetings in increments of five minutes. Require that the meeting organizer have a truly great reason to need more than four increments of realtime face time.
- Require preparation. Give people things to read or do before the meeting, and if they don't, kick them out.
- Remove all the chairs from the conference room. I'm serious.
- If someone is more than two minutes later than the last person to the meeting, they have to pay a fine of $10 to the coffee fund.
- Bring an egg timer to the meeting. When it goes off, you're done. Not your fault, it's the timer's.
- The organizer of the meeting is required to send a short email summary, with action items, to every attendee within ten minutes of the end of the meeting.
- Create a public space (either a big piece of poster board or a simple online page) that allows attendees to rate meetings and their organizers on a scale of 1 to 5 in terms of usefulness. Just a simple box where everyone can write a number. Watch what happens.
- If you're not adding value to a meeting, leave. You can always read the summary later.
This is all marketing. It's a show, one that lets your team know you're treating meetings differently now.
Monday, February 9, 2009
Negotiation
Never make a first offer when purchasing. Flinch after the first offer (”$3,000!” followed by pure silence, which uncomfortable salespeople fill by dropping the price once), let people negotiate against themselves (”Is that really the best you can offer?” elicits at least one additional drop in price), then “bracket”. If they end up at $2,000 and you want to pay $1,500, offer $1,250. They’ll counter with approximately $1,750, to which you respond: “I’ll tell you what — let’s just split the difference. I’ll overnight you a cheque, and we can call it a day.” The end result? Exactly what you wanted: $1,500.
Friday, January 30, 2009
Fonts and Text
Some typefaces are easier to read than others on a PC screen
Go for a sans-serif rather than serif for on-line work
12 point is easier to read
Recommended fonts are Constantia and Cambria
Friday, January 9, 2009
Selfishness
Because if you are not selfish, and take care of your own needs
first, you can't help anybody, other than commiserate in their
victim-hood with them. Do you really get that?
Want to do good, help others, save the world? Start with building
your own prosperity.
Tuesday, December 30, 2008
Ideas for 2009
Techniques for 2009
You could do a lot worse than this in social settings, if you just:
- Let the other person finish the sentence before interrupting.
- Find some reason to compliment the person you're with.
- Don't start eating until everyone is served.
- Don't show pictures of your family unless someone asks.
- Never ask for separate bills when someone suggests to split things evenly.
- Ask for advice from someone you like, even if you don't really need it.
- Follow someone else's suggestion for an activity, even if you're not good at it.
- Don't be the last to sit at the table or the first to leave it.
- Pretend you're sharing deep secrets and keep your voice down on your mobile phone calls.
- Dress appropriately for the setting—jeans are not "business casual" unless you're a cowboy.